If you want to go for a swim in the pool, don’t expect a towel to be available - they don’t supply enough clean towels to last more than a few hours. There are not enough staff, if you need anything from reception, be prepared to wait 30mins. They are no doubt paid far too low a salary. The staff are not happy, this is obvious from the moment you arrive. It’s simple - this hotel wants to take as much money from you as possible and make its costs as low as possible to line the pockets of the fat cats in the USA. But as with most large corporations, profitability is all that is important. Hotels near Barbados Rum Experience BRE.Hotels near Ajani's Irie Surf School Barbados.This could be paradise with a few tweaks.

The concierge and doormen were always smiling and helpful. The staff in the restaurants were super however especially La Cabanne, what a lovely chilled vibe. No beach towels on day 1 from midday - kept checking for 3 hours! Management please visit Hilton Vilamoura in Portugal to really see an amazing consistent culture across a resort, with the General Manager always walking around and genuinely helping his team, but it needs to start with the front of house receptionists. Overall we were disappointed, management you could make this resort so much better with a stepped change in the culture, and please start with the receptionists (no warm welcome and we were there for 6 nights not cruise guests just there for a day or two, absolutely no details on the hotel and check out was equally awful), the coffee shop lady was also miserable which was a shame when picking up your first coffee every morning, the infinity pool area lacked sun loungers and I don’t understand why the beach sun loungers had padding but the pool loungers were hard metal.

Hilton barbados reviews